Terms & Conditions

Welcome to Duetis INC. These Terms & Conditions govern your use of our website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. Company Information

Business Name: Duetis INC
Address: 10721 GABACHO DR, SAN DIEGO, CA 92124
Phone: (820) 230-0539
Email: finn@duetis.eu.cc
Customer Support: support@duetis.eu.cc

2. Products

Duetis INC offers men’s clothing and related apparel products through our online store.

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, and other product information are accurate. However, slight differences may occur due to screen settings, lighting, photography, or manufacturing characteristics.

Product availability may change without prior notice.

3. Orders and One-Time Purchases

All products sold through our website are offered as one-time purchases.

Our products are not subscription products, and purchases do not create any automatic renewal, recurring payment, membership fee, or recurring charge.

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to cancel or refuse an order in cases including suspected fraud, inaccurate information, product availability issues, pricing errors, or other circumstances that may prevent us from properly fulfilling the order.

4. Pricing and Payment

All prices displayed on our website are subject to change without prior notice.

Applicable taxes and shipping charges, if any, will be displayed during checkout before the order is completed.

Payments are processed through third-party payment providers. Duetis INC does not directly store complete payment card numbers or CVV security codes.

5. Order Processing and Shipping

Orders are generally processed within 3–5 business days after payment has been successfully confirmed.

After processing, orders are shipped within the United States.

Estimated delivery generally takes 5–10 business days after shipment, depending on the destination, carrier, weather, holidays, and other circumstances beyond our control.

Shipping information and tracking details will be provided when available.

6. Returns and Exchanges

Customers may request a return within 30 calendar days of delivery.

Returned products must be unworn, unused, unwashed, and in their original condition with applicable original packaging and tags.

Items that have been worn, washed, damaged, altered, or otherwise used in a manner that affects their resale condition may not be eligible for return.

For defective, damaged, or incorrect items caused by us, please contact customer support as soon as possible after delivery.

For returns that are not related to a product defect or fulfillment error, the customer is responsible for return shipping costs.

7. Refunds

Once an approved return is received and inspected, eligible refunds will be processed within 3–5 business days.

Refunds will be issued to the original payment method used for the purchase.

Depending on the customer’s bank or payment provider, additional processing time may be required before the refunded amount appears in the account.

8. Intellectual Property

All website content, including text, product descriptions, graphics, photographs, logos, page designs, and other materials, is owned by or licensed to Duetis INC unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

9. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website security or operation.
• Submit false or misleading information.
• Use automated systems to collect website content without authorization.
• Attempt to gain unauthorized access to website systems or accounts.
• Use website content for fraudulent or misleading commercial purposes.

10. Limitation of Liability

To the extent permitted by applicable law, Duetis INC shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions excludes or limits any rights or liability that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, products, business practices, or applicable legal requirements.

Updated terms will be posted on this page with the revised effective date.

12. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Duetis INC
10721 GABACHO DR
SAN DIEGO, CA 92124

Phone: (820) 230-0539
Email: finn@duetis.eu.cc
Customer Support: support@duetis.eu.cc